Questions and Answers

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Questions and answers

What is expired date of RoamingSIM card?

One year with the following automatic prolongation. In case if there is no calls during one calendar year card is going to be blocked and the balance amount goes to the operator.

How to make outgoing call?

You should dial the number with accordance of international dialing order, your mobile phone send USSD request and you get incoming call. Before beginning of the call you are informed about number of talking minutes in accordance with tariffs of your residence country, than you automatically connected with the dialed subscriber.

How to enlarge the balance?

You can enlarge your balance with the help of our web-site www.roamingsim.eu using your credit card or directly in point of sales where you have bought the card.

How much does it cost to dial RoamingSIM number?

The price of calls on RoamingSIM number is equal to the price of calls on Europinian mobile numbers and depends on provider of calling subscriber. For detailed information please contact with customer service of your provider and specify the tariffs of call on mobile numbers in Estonia.

Can I get incoming calls with zero balance?

No. All calls are blocked even in those countries where incoming calls are free of charge.

Some of the local mobile providers blocked USSD requests. Subscriber is not able to make a call, what should he do?

It is necessary to try three times to make a call with a help of RoamingSIM menu. On the fourth time function of the SMS triggering will be activated. Automatic SMS triggering will be activated till the first turn off of mobile phone. It is worth to tell if your balance is low than 4 EUR you are not able to use SMS triggering function.

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